507-433-8886
Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

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AUseful Videos
Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Water Service Line Inventory
Water Service Line Inventory Complete.

Austin Utilities has completed and submitted our water service line materials inventory to the Minnesota Department of Health.

Click here to read more and to view the Minnesota Service Line Map.

Budget Billing
Is Budget Billing right for you?

Take the surprise out of your monthly bill with Budget Billing. Budget Billing allows you the opportunity to make even payments throughout the year allowing you to budget your finances more effectively.

Energy Assistance
Apply for Energy Assistance.

The Energy Assistance Program pays towards heat, electricity, and past-due water costs. Energy Assistance is free for all eligible households.

Career Opportunities
Career Opportunities. Austin Utilities is hiring!

Austin Utilities is hiring! We are seeking motivated individuals for multiple positions including:

- Electric Distribution Engineer

- Master Plumber 

- Engineering Manager 

- Engineering Services Supervisor 

- General Manager 

Rebates Due- March 31, 2025
Reminder. 2024 rebate applications deadline is March 31, 2025!

Reminder! 2024 rebate applications are due by March 31, 2025.


Austin Utilities
1908 14th Street NE
Austin, MN 55912

Customer Service Lobby
& Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8:30am-4pm

Customer Service
Contact a customer service representative today at 507-433-8886 or email us

More about being an AU Customer

Austin Utilities logo

After Hour Services
24/7 507-433-8886
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- Carbon Monoxide Concerns

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